Privacy policy
Effective Date: 09-07-2025
At Reverie On Hill, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us online or in-store.
1. Who We Are
This website is operated by Aesthetic and Co Pte Ltd, trading as Reverie On Hill. We are a beauty and wellness retail company based in Singapore, offering curated products and services both in-store and online.
2. What Information We Collect
When you interact with our site, we may collect the following types of information
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through Shopify or third-party providers)
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Pages you visit on our site
- Cookies and analytics data
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Respond to customer service requests
- Improve your experience on our website
- Send updates, promotional emails, and newsletters (if you opt in)
- Prevent fraud or misuse of our services
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Shopify (our e-commerce platform)
- Payment gateways and logistics providers (to process your order)
- Analytics and email service providers (to improve our marketing and website)
- Legal authorities, if required by law
All third parties we work with are required to maintain confidentiality and security of your data.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors interact with our website
- Provide a smoother, more personalized experience
You can manage your cookie preferences through your browser settings.
6. Email Marketing
If you subscribe to our newsletter, we may send occasional updates, product launches, and exclusive offers.
You can opt out anytime by clicking “unsubscribe” at the bottom of any email.
7. Security of Your Data
Your personal data is protected using industry-standard security measures.
All transactions are processed securely, and we do not store full credit card details on our servers.
However, no method of transmission over the internet is 100% secure. We do our best, but we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent to marketing communications
To exercise any of these rights, email us at hello@reverieonhill.com.
9. Third-Party Links
Our website may include links to third-party sites (e.g., brand websites, booking platforms). We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing information.
10. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect data from minors. If we become aware of such data being collected, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised effective date.
Your continued use of our website means you accept those changes.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled:
Thank you for trusting Reverie On Hill — where beauty and privacy are both treated with care.
