Shipping policy
At FYPIRL, we strive to deliver your orders efficiently and securely. Please review the information below regarding our shipping process and delivery timelines.
01. Where We Ship
We currently ship within Singapore only.
We are working on expanding our shipping coverage and will announce updates through our website and newsletter.
02. Shipping Time & Processing
- Orders are typically processed within 1–2 working days.
- Delivery usually takes 2–5 working days after processing.
- Deliveries are made on business days only, Monday to Friday, excluding public holidays.
- During high-demand periods such as launches, sales, or campaigns, processing and delivery times may be slightly extended.
03. Shipping Fees
Shipping fees are calculated at checkout based on your order value and delivery location, or clearly stated on the relevant product page where applicable.
04. Order Tracking
Once your order has been shipped, you may receive a tracking number via email or SMS, depending on the shipping method selected.
Please allow up to 24 hours for tracking information to become available through the courier system.
05. Delivery Delays
While we do our best to ensure timely delivery, FYPIRL is not responsible for delays caused by third-party courier services or unforeseen circumstances including weather conditions, public holidays, or logistics disruptions.
06. Missed Deliveries or Incorrect Address
Please ensure that all shipping details entered during checkout are accurate and complete.
FYPIRL is not responsible for lost, delayed, or failed deliveries caused by incorrect addresses or missed delivery attempts.
07. In-Store Pickup
In-store pickup is available for selected orders.
Simply choose “In-Store Pickup” during checkout, and our team will notify you once your order is ready for collection.
Contact Us
If you have questions about your order, shipping status, or pickup arrangements, feel free to contact our team anytime.
Email:hello@fypirl.com
We’re happy to help.
