Terms of service
Effective Date: 09-07-2025
Welcome to Reverie On Hill. These Terms and Conditions (“Terms”) govern your use of our website and services, including your purchase of products from our store. By accessing this website or placing an order, you agree to be bound by the Terms below.
1. Overview
This website is operated by Aesthetic and Co Pte Ltd, trading as Reverie On Hill.
Throughout the site, the terms “we”, “us”, and “our” refer to Aesthetic and Co Pte Ltd.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein or linked.
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
2. Pricing & GST
Reverie On Hill is not a GST-registered entity.
All prices displayed (online and in-store) are final and inclusive, with no GST added.
3. Orders & Payments
- Orders can be placed via our Shopify-powered online store.
- Full payment is required at checkout.
- Accepted payment methods: Credit/Debit Cards, PayNow, and other listed options.
- All transactions are processed in Singapore Dollars (SGD).
4. Product Availability
- All products are subject to availability.
- Some items are stocked on consignment — quantities may be limited.
- We reserve the right to limit, modify, or discontinue products at any time without prior notice.
5. Returns & Exchanges
- Requests must be made within 7 calendar days of purchase (as per receipt).
- The original invoice must be provided for returns/exchanges.
- Refunds are processed only through the original payment method.
- Only one-time exchange per item is allowed.
- Products must be in original condition; we reserve the right to reject items that show signs of use or damage.
- Stock is subject to availability during your visit.
6. Shipping & Delivery
- We currently ship within Singapore only.
- Shipping fees are calculated at checkout or stated on product pages.
- Delivery takes 2–5 business days.
- We are not responsible for delays caused by third-party couriers.
7. Intellectual Property & Prohibited Uses
All content on this site (images, product copy, design) is the intellectual property of Reverie On Hill or our partner brands.
You may not reproduce, share, or use any part of the website without our written permission.
You are strictly prohibited from using our site or content for:
- Illegal activities
- Violating laws or regulations
- Infringing intellectual property
- Uploading malicious code or viruses
- Discriminatory, abusive, or harmful behavior
- Spamming, phishing, or scraping
- Bypassing site security
We reserve the right to restrict your access if these rules are violated.
8. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of the site will be error-free or uninterrupted.
All products and services are provided “as is” and “as available”, with no warranties beyond what is legally required.
In no case shall Reverie On Hill or its affiliates be liable for any direct or indirect damages, including loss of profit, data, or other issues arising from your use of our services or products.
9. User-Generated Content
By tagging @reverieonhill or sharing content with us, you grant permission for us to repost or feature your content across our channels.
We may edit or remove content at our discretion but will always provide credit where due.
10. Website Use
You agree not to use the site in any unlawful way.
We reserve the right to suspend or terminate access for violations of these Terms.
11. Errors & Inaccuracies
Occasionally, our site may contain typographical errors or inaccuracies (product info, pricing, availability).
We reserve the right to correct these at any time without notice.
12. Comments & Feedback
Any suggestions, reviews, or comments you provide may be edited and used by us.
Please do not post abusive, offensive, or misleading content.
13. Changes to Terms
We reserve the right to update or modify these Terms.
Changes will be posted on this page with the updated effective date.
Continued use of the site means you accept those changes.
14. Governing Law
These Terms are governed by the laws of Singapore.
15. Contact
If you have questions or need support:
Thank you for shopping with Reverie On Hill.
We’re here to support your journey into self-care and beauty rituals.
